对话哈尔滨香坊永泰喜来登DGM Kevin Hou Interview with Kevin Hou-DGM of Sheraton Harbin Xiangfang Hotel
We can see from your resume that your hospitality career started with F&B, many years have passed and business now are different with that time. Can you please share with us about the changes you see and trends in the days to come?
Hotel’s Food &Beverage has indeed undergone tremendous changes in recent years. A major change is more civilians and easier to be accepted by the common people. More than ten years ago, the hotel was always visited by the foreigners, chiefs and business executives’ class. Ordinary people do not normally go. But recently years, civilian air is quietly popular in the hotel, whether the food taste, style or the price are all accepted by the public.
I believe that the civilian route will be the trend continually in the future. The regulars of hotels will be around you and me.
What suprises will Sheraton Xiangfang Hotel bring to the city?
First of all, Sheraton Harbin Xiangfang Hotel is located in Enotime Commercial Center, Xiangfang District, Harbin. Convenient location, the central area of brand new CBD which set culture and leisure, shopping malls, office buildings and high-end apartments as the main. Our guests can enjoy the all-seasonal facilities, which is the first choice for business, meeting, leisure and travelling.
For guestrooms, 400 spacious guestrooms range from 45 m2, equipped with unique Sheraton Sweet sleeper bed, free high-speed internet. 247 twin bed guestrooms can satisfy the needs of all kinds of group and meetings.
For Food & Beverage, in one word is appealing to all. From local Harbin dishes to Cantonese dim sum,to the Russian style food. We hope in the near future we are able to bring our guests a real feast.
For meeting facilities, the largest banquet site in northeast China with 20,000 m2 meeting space and accommodate for 5000 pax. It is worth mentioning that the Ballrooms are the only ones in Harbin with car taking elevator. The two ballrooms are 2400 m2 and 1800m2 respectively, equipped with 96m2 high definitions LED screen.
In summary, the facilities of Sheraton Harbin Xiangfang Hotel has been surprised you. Let us look forward to the service after opening.
As owner representative and Deputy General Manager, you were joining into the hotel when pre-opening there must be a lot that you want to say to your colleagues who are fighting at the front line. Tell us something about it.
I have joined this hotel to the pre-opening team since September 2014. It’s my pleasure to witness the team growing day by day, from two or three desks to more than 400 staffs at present. Although we have suffered the hot weather right now, it still can stop the enthusiasm and active of all the staffs. Here I want to express my appreciation on behalf of the owner, Enotime Group for all of your hard working and sweat.
Several years later, when Sheraton Harbin Xiangfang Hotel makes the reputation abroad, we will be smiling to each other, because we know we have struggled there.
To Sheraton Harbin Xiangfang hotel’s brilliant future, Fighting!